Terms & Conditions

This page (and any other documents that are referred to on it) contains the Terms and Conditions on which we supply any of the products listed on the GP Batteries UK Webshop  (‘our web shop”) to you. GP Batteries UK Webshop is presented within the uk.gpbatteries.com website.
 
Please read these Terms and Conditions carefully before ordering any products from our website.  You should be aware that by ordering any of our products, you agree to be bound by these Terms and Conditions.  If you have any questions or feel unsure about any of the content please contact Customer Service before placing an order. Print the Terms (using the PDF option) and keep a copy of them for your reference.
 
We have written these T&C’s with the consumer in mind and have tried to make them as easy to understand as possible. To further enhance your understanding of the terms we have listed some words that are widely used throughout the document.
Here’s the terminology:
  • Contract - means any purchase of items from our site between us and you for which these T&C’s are used for.
  • Conditions - means the standard T&C’s of the sale, including the Returns Policy and any special terms and conditions confirmed in writing by us.
  • Goods - means the products or services which we have sold to you in accordance with our T&C’s
  • We – means GP Batteries UK Webshop, and “us” and “our” shall hold the same meaning.
Within these T&C’s we shall use headings to aid your understanding of the document.
 
About Us
If you need to contact us, please contact our Customer Service by email at customerservice@gpbatteries-online.co.uk or by telephone at 01223 976 302.  GP Batteries UK Webshop is available by phone between 10:00 and 18:00 on normal workdays.
 
Any transaction you enter into with us through our web shop is entered into with SME Performance Coaching (Europe) Ltd our legal entity, a company registered in England and Wales under number 5594425, which uses the GP Batteries UK Webshop brand as a trading name, and who operates the web shop on behalf of GP Batteries UK Ltd.
 
Our official company address is: 
GP Batteries UK Webshop
Station Court, unit 5
Station Lane
Hethersett NR9 3AY
 
Our VAT number is 919889353.
   
   
 
About the use of this website and our communication
Accessing our website means that you automatically agree to our Terms and Conditions. If you do not agree with them then please do not use our website and leave it. Our website is provided to you for your personal use only.
 
We have made every effort to display the products as accurately as possible but cannot guarantee that the product images you see displayed on your screen are a totally accurate representation of the actual merchandise due among other reasons to the technical difference in monitors or screens you may use.
 
By placing an order through our website, you confirm that you are legally capable of entering into binding contracts, that the personal  information which you provide when you register as a customer and place an order is true, accurate, current and complete in all aspects, and that you do not impersonate any other person.
 
We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represent the full functionality, accuracy, and reliability of the website.
 
We may provide links to other websites but if you follow these links you acknowledge and agree that we are not responsible for the availability or content or privacy practices of such external sites.
 
As part of our effort to make further improvements to our services we provide to our customers telephone calls with and by us may be recorded or monitored.  We also may monitor incoming and outgoing emails.
 
Our employees and agents are not authorised to make any representations concerning the goods unless confirmed first by us to you in writing. When placing an order with us you acknowledge that you have not relied on any such representations which are not confirmed.
 
All specifications, drawings and particulars of weights, sizes and performance issued by us are approximate only.
 
Any user generated content must not insult, slander or contain false information. User content must not be pornographic, abusive, threatening or in violation of any laws.  We have the right to modify or delete both content and the account of any users violating our policy. Users of our website acknowledge and agree that we are not responsible for content created by other parties.   
 
Making a contract with us
When you place an order with us, you are making an offer to buy goods. After receipt of your order we will send you an order acknowledgment email detailing the products and prices you ordered. If you do not receive such an email within 24hrs of placing your order please contact our Customer Services.
 
The order acknowledgment email is an acceptance of your order. Acceptance of your order and formation of the contract will only take place once we have confirmed your card authorisation for your order. This will be displayed on your screen at the time of payment confirmation. We will send you a dispatch confirmation email when the products you have ordered have left our warehouse.  If your order has not been accepted you will receive an email from us telling you the reasons why.
 
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will then not receive an e-mail acknowledging your order and there will be no contract between us.  If the goods you order are not available, we may supply you with substitute goods. If you decide not to accept these you will not have to pay to return the goods to us.
 
Pricing policy
All prices shown in the website are in pounds sterling and inclusive of VAT at 20%. Where applicable, VAT may change from time to time.  In case we use a special sale offer price please note that this might be a limited period offer which we will then indicate. The price for goods remains the same regardless of the country of delivery.
 
We take great care in providing you with the right product information and prices. In the unlikely case that an error in pricing appears in goods that you have ordered we will inform you as soon as possible.
 
However we shall be under no obligation to fulfil an order for a product that was shown at an incorrect price. In such a case we will contact you by email.
 
Delivery charges
A variable charge based on shipment speed and product specifications will be made to cover postage and packaging on all orders sent to single UK mainland or Channel Island addresses. The delivery charge is not included in the product prices shown, but will be shown separately. When ordering more than one product the combined delivery charge will be shown on the check-out page.
 
Payment
We accept Visa, Mastercard, Maestro. We take payment from your card at the time your order is placed.
 
All credit card and debit card holders are subject to validity checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
 
Description of Products and Availability
If an items sells out we will take it off display as soon as possible. If items that you order should be out of stock, or delayed for any reason, we will try to contact you, or if we receive no response to our e-mail we will continue to process the remaining items of your order.
 
If an offer is subject to a limited period of availability or is made subject to conditions, this will be explicitly mentioned in the offer.
 
Shopping, Registering as a Client and Placing an Order
To place an order on our web shop, you don’t need to create an account, but it is advised to make ordering easier in the future.
 
If you choose to create an account with us, you must first register. You will then be able to create a personal log-in name and password combination which will be registered using your email address.  Your personal details will be stored behind your log-in name and password and can only be accessed and changed by you.  As soon as you have a log-in name and a password, you can place an order. You could select your products before you register, but before you can check out you will need to go through the registration process.
 
After you have registered, if you wish to place an order, select the goods and choose the colour and size you want, and press “Add to shopping cart" button. When you have finished shopping, click on the "Check-out" button. This starts the payment process. Check your details carefully and enter the address you want your order delivered to.
 
Once you have placed an order, whether you have created an account or not. It will be confirmed by email. Please check your order and the confirmation thoroughly. It is important that you give a correct and personal email address when you register in order to avoid errors. Please make sure that your SPAM filter does not cause you not getting our messages.
 
When placing an order you have agreed that these Terms and Conditions apply to such order.
                                                                                    
Complaints Procedure
We do our utmost to provide you with the best information, products and services possible.  In the case you do have a complaint or other comment to make please contact us by telephone, email or post at the earliest possibility clearly explaining the feedback you have. We will reply within 2 days.
 
Privacy, Security and Cookies Policy
For information please see our separate document on Data protection, Cookies, Privacy and Security.
 
Copyright
This website’s content (including text, design, layout, images, and videos) are protected by copyright and are the property of GP Batteries UK Webshop.  Any use other than for your own personal and non-commercial use in line with the transactions and communications between you and us is not allowed without our express written permission.
 
Liability and Indemnity
We have selected our products on the basis that they will be used for household/domestic use only. If you purchase is for business or medical use, please ensure that you are covered by appropriate insurance.
 
Please use only the batteries recommended for your equipment by the manufacturer of your equipment. Even batteries generally deemed to be compatible may work in a subtle different way in a particular device. We offer a broad range of batteries so that you can purchase the right one. We are not responsible for damage to your equipment caused by your use of the wrong type of battery, or use of any product we supply in ignorance of relevant user manuals or instructions.
 
Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
 
Our liability for losses you suffer as a result of us breaking these Terms and Conditions is strictly limited to the purchase price of the product you purchased.  Except as set out above and in relation to our contractual obligations to supply goods and/or services following acceptance of orders placed on our website, neither we nor any of our agents, affiliates, directors, employees or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.

We shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or hardware, loss of income or revenue, loss of data, damage or loss of business, loss of profits or contracts, loss of anticipated savings, waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable or any other indirect or consequential loss arising out of or in connection with your use of the website (including without limitation, any such loss arising out of or in connection with any order placed on the website, whether or not accepted by us).

You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you. We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.
 
Jurisdiction
These Terms & Conditions and all matters connected with any order you place on our website are governed by English law and you agree to submit to the exclusive jurisdiction of the English courts in relation to all matters connected with, or arising out of, the website or any order you place on the website.
 
All dealings between us in connection with our T&C’s and each purchase shall be carried on in the English language.
 
You may not transfer any of your rights or obligations under these Terms to another person without our prior written consent, which we will not withhold unreasonably. We can transfer all or any of our rights and obligations under these Terms to another organisation, but this will not affect your rights under these Terms.
 
General
These Terms apply to our information and offer to you, the agreement between us and any related communication.  We may change our Terms and Conditions at any time, so please do not assume that the same terms will apply to future orders.
 
In the event of any of these Terms and Conditions to be invalid or unenforceable the remainder of these Terms and Conditions will remain in place. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
 
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions that is caused by events outside our reasonable control which includes any strikes, civil commotion,  terrorist attack or threat of terrorist attack, fire, explosion,  flood, other natural disaster, impossibility of the use of public or private transport, impossibility of the use of public or private telecommunications networks or any acts, decrees, legislation, regulations or restrictions of any government.
 
If any of these Terms and Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
 
These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
 
We each acknowledge that, in entering into a contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such contract except as expressly stated in these terms and conditions.
 
Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party´s only remedy shall be for breach of contract as provided in these terms and conditions.