When your order has been shipped we will send you a dispatch confirmation by email. For tracked orders this will include a tracking number of your parcel in order to track its progress.
Orders over £15 will qualify for free standard delivery. A free standard delivery option will become available to select at checkout when the order exceeds £15.
We send the goods that you have ordered either through Royal Mail, DPD, UK Mail or Yodel. The place of delivery is deemed to be the shipping/delivery address that you provide in your order.
We aim to process your order within 24 hours and deliver items in stock within 1-4 working days to most UK mainland addresses. Delivery time is dependent on the shipping option selected.
It is important that you give the right address when placing the order. Please note it's not possible to have your order delivered to a P.O. Box.
If the goods are lost or damaged in transit, please let us know promptly, so that we can make a claim against the carrier. We will offer you the choice of a replacement or a full refund. Please see Returns Policy for further details.