COOKIE & PRIVACY

We, GP Batteries (UK) Ltd (“GP Batteries”), are the operator of the GP Batteries UK Webshop as presented within the https://uk.gpbatteries.com website.

We are committed to protecting your privacy and security. Any information you, as user of the website, provide is received, stored and managed by us in line with our Privacy and Security policies detailed below which are in line with European and UK regulation. It is the policy of GP Batteries to comply with applicable rules governing data protection, and particularly General Data Protection Regulation no. 2016/679 of 27 April 2016 (known as “GDPR”) and, on a subsidiary basis, all the national legal rules enacted pursuant to that regulation.

By using our website you are agreeing to this policy and the use of cookies in line with the terms in this policy.

 

Privacy

This Cookie & Privacy Policy explains how GP Batteries UK Webshop collects, stores and uses your personal data when you browse and use https://uk.gpbatteries.com (the 'Website'), and when you provide us with your personal data. Please read this Cookie & Privacy Policy carefully.

By accessing, browsing or otherwise using the Website you confirm that you have read, understood and agree to this Cookie & Privacy Policy. If you do not agree with any part of this Cookie & Privacy Policy, you must not use the Website.

Personal data is stored securely in GP Batteries’ systems and retained once the User is registered with any one of the GP Batteries websites. Only authorized staff members have the right to access the data, and GP Batteries will not release the personal data to third parties without the website users’ permission except as set out in the “Personal Information Collection Statement”.

GP Batteries may, from time to time, send direct marketing materials promoting products and services to website users based on their personal data provided, but opt-out arrangement will be made upon receipt of written request by contacting us at the addresses appearing in the section headed “For More Information ” below.

 

Our official company address is:

GP Batteries (UK) Limited
Monument View
Chelston Business Park
Wellington
Somerset
TA21 9ND

 

We respect your right to privacy and are committed to maintaining it. We only collect, store and process your personal data in accordance with the Data Protection Act 1998.

GP Batteries website includes third-party content and service providers, and it offers links to other websites to give website users more information and services. These third parties may collect personal data from website users and they adhere to their own privacy policies. GP Batteries Cookie & Privacy Policy does not cover third parties. GP Batteries is not responsible for the content or privacy compliance of third party websites or applications. You should check those websites or applications for their privacy statements and terms that apply to them.

 

Children’s Privacy

GP Batteries’ products and services are not generally aimed at children. In the limited circumstances where we may collect and use personal information about children under 16, for example to develop an educational resource, we will comply with industry guidelines and applicable laws.

You can surf our website without indicating your name or other personal data. We only save the name of your internet service provider, the webpage from which you visit our homepage and the name of the requested file (please see cookie info). This information is only analysed for statistical reasons and serves for the improvement of our offers. You as a user remain completely anonymous.

Personal data is only collected if you enter it for the transaction between you and us or at the creation of a customer account or for the registration to our email newsletter. This data is only used for the settlement of the contract and the execution of your enquiries. After the complete settlement of the contract and the complete payment of the goods, your data is saved considering storage periods in terms of commercial and tax legislation. After expiration of this period the data is deleted.

If you respond to a promotion or contest, we ask your name, address and email address. We use this information to perform the action, to disclose the winner (s), and to measure the response to our marketing campaigns.

After the contract settlement, your email address is only used for the advertising purposes in form of newsletter if you had agreed to receive our electronic newsletter. You are able to unsubscribe from the newsletter at any time via the link in the newsletter or you can inform us of this by sending an e-mail to customerservice@gpbatteries-online.co.uk. or calling our Customer Service team. We will immediately delete your email address after receiving such notification.

The personal details you provide when registering with us as a client can be viewed and altered at any time by you, in the ‘Login’ section of the website.

We only share your information in these circumstances: with agents (including credit reference agencies, credit card clearing agencies transport/logistics companies and our third party customer services provider), if and when our company is ever sold or purchased by another company, or with outside research agencies for research about our own goods and services. We will never pass your data on to a third party for marketing purposes.

If you choose or are provided with a password you must treat such information as confidential and you are responsible for any activities that occur under your account. We shall not be liable for any loss or damage which may arise as a result of any failure by you to keep your password or other account information confidential.

 

Purpose and use of personal data

Personal data is collected for the following purposes:

• compiling statistics about habits and preference of website users to analyze site usage and further development;
• collecting personal data for identity verification and updating contact lists for correspondence;
• contacting website users regarding administrative notices and communications;
• dealing with your enquiries and fulfilling your requests;
• performing our contract with you in relation to our products or services;

GP Batteries may use your personal data in the following ways:

• share information with GP Batteries’ subsidiaries and associated companies;
• share information with third party service providers for normal operation of GP Batteries website and relevant marketing activities as described below;
• register, verify and manage your account on our website;
• facilitate your log-in access to our website including through the use of cookies, e.g. establish and maintain your logged-on identity so that you can conveniently browse, access and use our website without being requested to log-on repeatedly;
• processing your purchase orders and contacting you regarding your purchase orders if necessary, as well as arranging delivery of the purchased goods;
• copying, distributing, publishing, sharing or otherwise exploiting your user-generated contents on our website or other social media platforms, in whole or in part, through website, other social media accounts or any other marketing campaigns of GP Batteries;
• providing product warranty and maintenance services and customer and/or technical support to you;
• communicating with you about your account and sending you information about our products and services, as well as features of our website;
• operating, monitoring, customizing, enhancing, maintaining, optimizing and/or improving our website as well as our goods and/or services offered and customizing, providing and improving our services and your browsing experience on our website;
• obtaining various types of demographics information from our website, which we use to operate, maintain and/or improve our website;
• reviewing and customizing the advertising and content of our website, as well as promotional materials;
• reviewing, improving and strengthening our marketing strategies, including without limitation to formulating and/or conducting market analysis and research, such as interviews and focus groups;
• administering contests, competitions and promotions including informing you of a prize you have won;
• managing and responding to your comments and inquiries submitted to us;
• communicating with you about changes to our policies or terms and conditions;
• detecting, investigating and preventing activities that may violate our terms and conditions, policies or may be illegal;
• compiling, processing and generating statistics and crash reports for the Website, and performing statistical, demographic, and marketing analyses of our customers as well as website users of our website;
• compiling, maintaining and updating our database of account holders and website users on our website;
• our customer relationship management (such as conducting consumer satisfaction surveys) as well as other internal management or administrative purposes in relation to website.

 

Data transfer internationally

Information we collect may be stored and processed in and moved between any of the countries we operate in. We will comply with the Data Protection Act 1998 in respect of any such transfers. Please be aware that such countries which are outside of EEA may not have the same level of data protection as the United Kingdom, however our collection, storage and use of your personal data will continue to be governed by this Cookie & Privacy Policy.

The areas in which these recipients are located will vary from time to time, but include the America, Europe, Asia, and other countries where GP Batteries has a presence or uses contractors. Click to see a list of global locations at https://www.gpbatteries.com/pages/global.

 

Access to your Information

You have the right to view and correct the data we hold on you. You may send such requests or inquiries to our Data Manager at dataoffice@goldpeak.com.

You also have the right to stop the collection of this information on you and delete any information we hold on you. If you have any further questions concerning the collection, execution or usage of your personal data, do not hesitate to contact us. The same applies for correction desires concerning your personal data and for revocation of agreed consents. For our contact details see the imprint page.

 

Security

At GP Batteries UK Webshop we take your online security very seriously. Full details of how we protect the information you provide us are given below.

Our website uses the latest technologies to provide a safe, secure site for electronic commerce transactions, including secure socket layer (SSL) technology for payment transactions. SSL is a method for establishing a link between one computer and another safe one. Banks also use these links for online banking. You will recognise an SSL link by the little padlock which appears on the lower right in the menu bar of your browser and at the address bar which begins with "https" instead of "http". In this case the "S" stands for "secure".

E-mail correspondence is not a secure means of communication as it is a free format text and cannot be encrypted. Although we use advanced security measures to protect your information against loss, misuse and alterations, because of the nature of the internet we cannot guarantee the security of your information provided to us over the internet and cannot be held responsible for this. ".

 

Your data protection rights

GP Batteries would like to make sure you are fully aware of all of your data protection rights. Every User is entitled to the following:

Right of access – You shall have the right to obtain from GP Batteries confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the following information, including but not limited to:-

• the purpose of the processing;
• the categories of personal data concerned;
• the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;

Right to restriction of processing – You shall have the right to withdraw your consent to the processing of your personal data at any time, provided the processing concerned is based on consent.

Right to rectification – You shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning you;

Right to erasure - the right to ask for your personal data to be deleted in certain circumstances;

Right to restriction of processing - The right to object to, to ask for restrictions on, the processing of your personal data in certain circumstances;

Right to data portability - You shall have the right to receive the personal data concerning you, which you have provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:-

• the processing is based on consent; and
• the processing is carried out by automated means;

Right to object – You shall have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of GDPR Article 6(1), including profiling based on those provisions.

The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims;

Right to complaint – You shall have the right to file a complaint with the national authority (details of which are provided below) if you think that one or more of your rights have been infringed by GP Batteries;

 

Cookies

What are cookies?

‘Cookies’ are small text files that are stored on your computer. Our online shops use cookies to improve and to secure our internet presence - for example to increase the navigation on our platform. Furthermore, cookies help us to analyse the frequency of our webpage views and the general navigation. Please note that some of these cookies are transmitted from our server to your system. In most cases these cookies are so called "Session -Cookies". Session cookies are deleted automatically from your hard-disk after your visit of our shops. Other cookies remain on your computer and allow us to recognize your computer during your next visit (so-called ‘persistent’ cookies). These cookies allow us to welcome you with your username and spare you retyping of your password and filling out forms with your data for subsequent orders.

 

Are cookies safe?

Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

 

Your consent

GP Batteries UK Webshop uses cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our privacy and security policy, we require your consent to use them.

We currently have an “implied consent” policy in place. This means that we will assume by your continued use of our website that you are happy for us to use cookies unless you take certain steps to opt out of using the same.

Should you not consent to the use of cookies on the site, please see the section below for more information.

 

For what are cookies used in this website

We use cookies (with various types described below) to provide services on our websites. These services include user log-in, setting language preferences and security protection. These cookies are essential to the operation of our website. Some cookies provide us statistics about the number of visitors and the web pages viewed. This information helps us to design more useful content for you. You may refuse cookies, but this may limit your use of the website and its various features, and reduces our ability to improve our products and services and provide engaging content.

 

For what are the cookies not used in this website

We do not store sensitive information of personal identification such as your address, password, credit card data, etc., in the cookies that we use.

 

Use of cookie

You should be aware that when you use our website, we may collect information by using cookies, web beacons or unique device identifiers to identify your device that is accessing our website. We use cookies to track the use of and the browsing behavior on our website, as well as to monitor traffic, to maintain and improve our website to make it easier and/or more convenient for your use. Cookies do not recognize you personally and are not harmful to your device. None of the cookies that we use contain information such as your real name or address, so you cannot be identified personally by them.

Most browsers are initially set up to accept cookies. You can manage and adjust your cookies settings at any time by changing the browser setting (e.g. Google Chrome setting, Safari, Microsoft Internet Explorer, etc.) for your device to disable cookies or clear all cookies and web browsing histories. However, if you choose to decline or disable cookies on your device, certain features and functionality of our website will not work properly, e.g. the items added to your shopping cart may be deleted once you exit the website. Your personal data collected from cookies will be used in the ways as described above in the Cookie & Privacy Policy.

We use the following types of cookies when you access our website All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.

 

The following types of cookies are used in our website:

Strictly Required Cookies: These cookies are strictly required for the essential functions of the website and cannot be switched off. The cookies enable you to use the website’s basic functions. Such cookies are only based on the actions you made, including website language, currency, login session and privacy preferences. You may configure your browser to block these cookies, but this might affect the normal functionality of our website. These cookies are normally active for 12 months while some cookies that prevent fraud and maintain the security or our services are active for a maximum period of 24 months.

Functional Cookies: These cookies enable our website to offer additional functions and personal settings. Without these cookies, our website may not be able to remember certain choices you have previously made or personalise your browsing experience by providing you with relevant information. These cookies can also be used to recognise your device so that you do not have to provide the same information more than once. Some cookies may be active up to 12 months.

Analytics and Statistics: These cookies collect information about how you use our website to help us analyse site traffic for our market research requirements. These cookies are also used to provide you with a high-quality experience by improving the website performance and will help us understand and improve our website and user-experience design, so that our website can offer the best possible experience for users.

If you are a GP Batteries member, cookies may also be used to build a usage profile related to your member account, so we may optimise our service and product offering, and improve your experience as a customer. GP Batteries may use various technologies, including third-party tools, to track and analyse usage information. Some cookies may be active up to 12 months.

Marketing: These cookies gather information about your use of our website so we may improve your experience and provide you with more relevant content and specific advertising. Some of these cookies are from third parties that collect information about users of our website in order to provide advertising based on users’ online activities. The third parties involved in this type of advertising collect internet browsing information (e.g., websites visited, time of visit) across different websites and over time, and they may use the information they collect on our website to provide you ads (from us and other companies) across the internet. If you do not allow these cookies, you will not experience targeted ads for your interests.

 

Can I turn off cookies?

You have the ability to accept or decline cookies or be notified each time a cookie is about to be used by modifying the settings in your browser. The majority of browsers will allow the user to alter the settings used for cookies. The help menu on your browser will have further details.

Please remember that turning cookies off will restrict your access to our website. If you have your browser set to disable all cookies then you may not be able to access parts of the uk.gpbatteries.com website. If your browser is set to prompt you when cookies are being used, you will have to answer ‘yes’ when prompted to gain full access. For more details on the configuration of the cookies in your browser, consult its Help menu. You can read more about cookies at http://www.allaboutcookies.org .

 

Your consent

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Cookie & Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

 

Connecting via social networks

Some of our services may include social networking features, such as the Facebook® “Like” button and widgets, “Share” buttons, and interactive mini-programs. Additionally, you may choose to use your own social networking logins from, for example, Facebook or LinkedIn®, Youtube, Instagram, Twitter and other interactive mini programs to log into some of our Services. If you choose to connect using a social networking or similar service, we may receive and store authentication information from that service to enable you to log in and other information that you may choose to share when you connect with these services. These services may collect information such as the web pages you visited and IP addresses, and may set cookies to enable features to function properly. We are not responsible for the security or privacy of any information collected by these third parties. You should review the privacy statements or policies applicable to the third party services you connect to, use, or access. If you do not want your personal information shared with your social media account provider or other users of the social media service, please do not connect your social media account with your account for the services and do not participate in social sharing on the services.

 

Amendment of personal data

Website users have the right to amend their personal data by contacting GP Batteries directly via email.

If you wish to access, update or delete your personal data held by GP Batteries or exercise any of your data subject rights, please send your request to the Data Protection Officer by email to dataoffice@goldpeak.com or by post to 7/F, Building 16W, 16 Science Park West Avenue, Hong Kong Science Park, New Territories, Hong Kong.

 

For more information

If you have any questions or complaints about this Cookie & Privacy Policy or GP Batteries’ information handling practices, you may email us at the email addresses provided in the relevant sections above or contact us via email at: dataoffice@goldpeak.com

 

Last update: December 2021